AADS Education, the leading and internationally acclaimed education service provider, offers the ITIL (Information Technology Infrastructure Library) Foundation training to help IT learners and professionals understand IT service management and gain relevant skills. The training also brings to the learner’s expertise towards the management of the IT Infrastructure. ITIL is the world’s most popular and widely used IT service management framework. Learners will be able to adopt and implement ITIL procedures and best practices in the parent organization, and will also gain the expertise certification at the end of the course. AADS Education offers ITIL Foundation training to learners, professionals and also to the corporate staff. The exclusive and commendable aspects of the ITIL Foundation certification training include:
A trainee who is not satisfied with the trainer can notify us of the matter within 3 hours of the start of the classes. We will refund the entire fee of the trainee without asking any questions.
AADS Education is a globally recognized and accredited training organization, imparting ITIL® programs globally. Our ITIL® trainers are accredited by international organizations, having industry experience in various domains. We are working with AXELOS which owns ITIL® certification.
Information Technology Information Library is the world's most widely used IT service management framework which is followed by multiple companies across the globe. Being a trusted and well-established ITSM framework, ITIL is recommended as a best practice for systematic and professional approach to the IT management.
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification.
The purpose of this course is for students to build a fundamental understating of IT Service Management (ITSM) and the Information Technology Infrastructure Library (ITIL®) as approached in the latest version.
|Session 1: Introduction to Service Management Lifecycle|
|Overview of ITIL®, Basic Concepts, Principles of Service Management, Service, Processes, Functions, Roles & responsibilities|
|Session 2: Service Strategy|
|Concepts and Models, Processes, How to align IT strategy with business goals and expectations|
|Session 3: Service Design|
|Concepts and Models, Key Principles, Processes, Transform business requirements into strategic solutions|
|Session 4: Service Transition|
|Concepts and Models, Key Principles, Processes, Manage change, risk, and quality assurance|
|Session 5: Service Operations|
|Concepts and Models, Key Principles, Processes and Functions, Establish day-to-day business operations and customer expectations|
|Session 6: Continual Service Improvement|
|Concepts and Models, Key Principles, Processes and Strategies for overall process and service improvement|
|Session 7: Summary and Exam Practice|
|Review of Key Concepts, Prepares participants to take and pass the ITIL® Foundations Certification examination successfully|
|Session 8: Exam|
|No of Questions||40 questions|
|Exam Type||Multiple choice questions|
|Pass Score||26/40 or 65%|
|Delivery||Examination is available in Paper based format or Online|
Hyderabad, ITIL® Foundation
The executive team of AADS Education coordinated so well & made sure everything was in place. Kudos to the whole team. The trainer was extremely professional. AADS is the best in business
GURGAON, ITIL® Foundation
The training content was so good and trainer delivered it in a proper way. I am satisfied with the quality of training provided.
Here I gathered more knowledge on the subject so that I can perform best in my organization. I experienced very good training and acquired the benefits.
Hyderabad, ITIL® Foundation
Trainer made the session very interesting and his presentations were very useful. This example driven training helped me a lot. Good work done by the whole team
Hyderabad, ITIL®® Foundation
The overall training experience from the institute was very good