AADS Education offers ITIL® Expert (MALC) training and certification for professionals who wish to excel in ITIL® and IT Service management. Interact with globally certified trainers and gain competencies in service management skills. AADS Education assists aspirants to gain the required 22 credits to become ITIL® Expert. All our participants will be given PDUs after the training.
IT professionals, IT Managers, Process Managers, professionals who utilize ITIL® practices in daily activities are ought to attend this training.
For a candidate to appear ITIL® Expert training and certification examination, he/she should have acquired 2 credits from ITIL® Foundation certificate, and 15 credits from ITIL® intermediate Lifecycle and Capability modules.
Course Duration: 4 days
| Exam Duration | 90 minutes |
| Exam Format | Multiple Choice, scenario based gradient scored question |
| Exam Pass Mark | 70% |
| Level of Qualification | Expert |
| Open Book | No |
| Number of Question | There will be 8 questions. Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distractor and achieves no marks. |
